Kloud Careers

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Work type




Skype for Business Engineer - Managed Services

Apply now Job no: 493758
Work type: Full time
Location: Melbourne
Categories: Azure, Infrastructure, Kloudie

Key Responsibilities & Skills

In being an advocate of technology, you will have a varied and technically challenging role, being involved in operational support, technology deployment, and supporting the infrastructure of the customer. You will produce results as both an individual contributor and a team player.

 To be effective and successful in this role, you must possess strong organisational skills, exceptional communication skills, customer relationship and process management skills to compliment your solid background in technical support.

  • 6 years plus of IT experience
  • 4 years of experience in a System Engineer position
  • Extensive experience in supporting Lync / Skype for Business is essential
  • Experience implementing and supporting Enterprise Voice highly desirable
  • Experience in supporting Microsoft Infrastructure
  • Installing and performing changes to virtual servers and software, following design or installation specifications
  • An understanding of Microsoft Windows Azure Infrastructure as a Service (IaaS) would be highly desirable
  • Experience with patch management and change management processes
  • Experience with wider Microsoft solutions such as Exchange and System Centre suite of solutions (SCCM/SCOM) would be beneficial
  • A strong desire to learn more about Cloud platforms and technologies
  • Updating technical documentation
  • Participate in a rotating on-call roster system and availability to undertake support work outside of normal business hours from time to time
  • Clear an Australian Federal Police Check
  • Eligible for Security Clearance/NV1 (Australian Citizen)


The Techy Bits

As part of your technical experience and knowledge, you must be able to demonstrate in-depth knowledge in Microsoft Lync / Skype for Business and at least two of the following technologies: Data networking, Microsoft Active Directory, Microsoft Exchange, Microsoft ADFS, Microsoft SQL or Microsoft System Centre products.

  • Office 365: Exchange Online, Skype for Business Online, Teams, OneDrive for Business
  • Identity Management
    • Active Directory Federation Services (ADFS)
    • DirSync, Azure AD Sync, or Azure Connect
  • Exchange Server - 2007, 2010, 2013, 2016, 2019
  • Lync/Skype for Business Server – 2010, 2013, 2015, 2019
  • Lync/Skype for Business Server – Enterprise Voice Services
  • Lync/Skype for Business Server – Cloud Connector Editions (CCE)
  • Skype for Business Online and/or Teams with Telstra Calling for Office 365 (TCO365)
  • Skype for Business/Teams – Coexistence
  • Teams with direct routing
  • Voice gateways – Ribbon(Sonus), Audiocodes
  • Video interop solutions like RealConnect in the cloud, Pexip, Starleaf, BlueJeans
  • Room based meeting/video conferencing system like Polycom MSRs, Surface Hubs

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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